Our values

We believe that values shape a company. Total Clean has thrived as a result of the strict ethos instilled in the business by our founders nearly 30 years ago, and these strong beliefs continue to drive our success today.

Responsibility

We’re committed to acting responsibly in everything we do. For our clients, we are a reliable partner. For our employees, we are an attractive, long-term employer. Not only do we act in accordance with the highest professional and ethical standards, we also demand that our business partners, suppliers and other stakeholders meet these standards as well. We also recognise our environmental responsibilities and take every possible step to mitigate our impact.

Excellence

Total Clean’s objective is to deliver cleaning services of the highest quality, meeting the ever-changing needs and expectations of our growing customer base, as well as meeting any statutory and regulatory requirements. For us, excellence means attracting the most talented individuals to our workforce, and giving them all the skills and opportunities they need in order to excel. We take pride in our customer service and strive to provide all our clients with the utmost confidence in all their dealings with us.

Improvement

We listen to our clients all the time, as an integral part of the process in continuously improving our products and the service we deliver. We constantly challenge existing processes and quickly seize new business opportunities. We are always seeking ways to develop, implement and improve the effectiveness of our quality management system, with regular audits and inspections to ensure we are meeting, and exceeding our goals.

 

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    What our clients say

     

    “My initial attraction to Total Clean was the backing of a large company with a small local business taking care of our facility cleaning. The cost was also important and found this to be competitive in the market place. I have found working with Samer is excellent and he will always take on board any issues raised and resolving them in a timely manner, it has been a refreshing change to know that he cares about the service he and his team are providing. As an example, due to the Coronavirus we required 2 extra hard surface cleans to be conducted at shift changeover, within a couple of days Samer put this in place and has continued since. The standard of cleaning has improved greatly and I have no issues in recommending Total Clean for their workmanship and commitment in doing a great job.”

    – Glenn Davies, Jardin Corrugated

    Glenn Davies, Jardin Corrugated